Tree Service Crew Leader

About the role

Join the premier outdoor living company in the country, building a “family of family companies” nationwide. As a Crew Leader, you’ll work in one of our many locations, learning from top experts in the field and tackling some of the largest and most complex landscape projects. This role offers opportunities to share and exchange best practices across our network while leading arbor care crews in safe, efficient, and professional tree care services.

Responsibilities

• Perform all Ground Technician and Aerial Lift Operator responsibilities as needed to support daily operations.
• Lead, direct, and develop a high-performing tree care crew by setting expectations, assigning work, and promoting accountability.
• Conduct daily job site safety briefings, complete hazard assessments, and develop safe work plans before beginning work.
• Ensure compliance with ANSI Z133, ANSI A300, company safety policies, and all applicable regulations.
• Perform advanced tree pruning, removals, felling, technical rigging, climbing, aerial lift operations, crane-assisted removals, and tree preservation techniques.
• Safely operate bucket trucks, spider lifts, chainsaws, stump grinders, chippers, trucks, trailers, and other arbor care equipment.
• Install and inspect tree cabling and bracing systems using sound knowledge of tree biomechanics and structural support principles.
• Inspect vehicles, aerial equipment, ropes, rigging equipment, PPE, and tools to ensure safe operation and proper maintenance.
• Coordinate job site setup, traffic control, equipment staging, and workflow to maximize safety and productivity.
• Monitor work quality to ensure projects meet company standards and customer expectations.
• Mentor, coach, and train crew members in technical skills, safety procedures, equipment operation, and professional development.
• Build positive customer relationships by communicating professionally, answering questions, and identifying opportunities for additional arbor care services.
• Support sales efforts by recognizing customer needs and communicating recommendations to the appropriate sales team members.
• Maintain accurate job documentation and utilize company software and operational processes.
• Demonstrate mechanical aptitude by troubleshooting equipment issues and coordinating maintenance or repairs as needed.
• Maintain clean, organized, and professional job sites and vehicles.
• Promote a positive team culture built on safety, communication, accountability, and continuous improvement.
• Other duties as assigned.

Requirements

• Positive attitude, strong work ethic, and commitment to teamwork.
• Advanced expertise in tree pruning, removals, technical rigging, felling, climbing, aerial lift operations, and arbor care equipment operation.
• Ability to safely operate and maintain chainsaws, wood chippers, stump grinders, trucks, trailers, and other arbor care equipment.
• Strong mechanical aptitude with the ability to inspect, operate, troubleshoot, and maintain arbor care equipment and vehicles.
• Proven leadership, communication, coaching, and conflict resolution skills with the ability to develop and motivate team members.
• Ability to perform physically demanding work for long hours in varying weather and environmental conditions.
• Strong communication skills and the ability to follow verbal and written instructions.
• Ability to build positive customer relationships while representing the company in a professional manner.
• Commitment to ongoing professional and technical development within the industry.
• Possess and maintain a valid Michigan Driver’s License. CDL Class A preferred or willing to obtain through company-sponsored training.

Career Path

• Senior Arborist Crew Leader - $38-$44/hr
• ISA Certified Arborist Certification
• Tree Risk Assessment Qualification
• EHAP and Aerial Rescue Certifications
• High level of accountability and decision making
• Perform all responsibilities of aerial operator, climber, crew leader

Pay

$34-$38/hour

Benefits

• 401(k) plan with company match
• Medical insurance
• Dental insurance
• Vision insurance
• FSA/HSA
• PerkSpot
• Long-Term Disability and Life Insurance
• Paid time Off
• Tuition Reimbursement (after one year of service)