Tree Care Account Manager

Careers At Gothic Landscape

About the role

Current job opportunities are posted here as they become available.

| Location: | Rancho Santa Margarita, CA | | Department: | Account Management | | Division: | Maintenance |

Responsibilities

• Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
• Responsible for tree care & maintenance operations in achieving its overall objectives of quality, retention, growth and profitability
• Includes evaluating trees for diseases/pathogens/pest infestations and proposing pruning treatments where appropriate
• Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
• Provide proactive site quality reviews and communicate assessments internally and externally
• Network and earn referrals to help the branch achieve its new growth objectives
• Lead the branch in growing its base contracts in the targeted market segments and geographic locations
• Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability

Requirements

• ISA Certified Arborist certification is required and knowledgeable with Coast Live Oak trees is highly preferred
• Qualified Applicator License (Type B) is highly preferred
• Must have commercial landscape experience in a Account Manager capacity or higher with at least 5 years+ of client & crew management experience
• A proven track record of managing a premier client site is highly preferred
• Must be bilingual in Spanish and English to communicate effectively with crew team members
• 2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners
• 3 years of strong customer service, sales and communication experience, or combined comparable experience
• Sound time management and organizational skills with a strong work ethic
• Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
• Experience in consultative sales to clients for additional services

Perks and Pluses

• Healthcare benefit program & 401K match program
• 9 paid HOLIDAYS per year with paid VACATION & SICK leave
• Company paid take home vehicle, cell phone & laptop
• Fun and fast-paced working environment with a great work-life balance
• Paid training/certification and career advancement
• Gothics company culture fosters growth, inspires longevity and rewards mutual loyalty

Pay

SALARY RANGE:
$88,000 - $92,000 per year (specific compensation may vary based on overall skills, experience and location)
Annual Bonus potential (specific compensation may vary based on overall branch & individual performance)

Benefits

• Healthcare benefit program & 401K match program
• 9 paid HOLIDAYS per year with paid VACATION & SICK leave
• Company paid take home vehicle, cell phone & laptop
• Fun and fast-paced working environment with a great work-life balance
• Paid training/certification and career advancement

Schedule

Not specified

Qualifications

Not specified

Skills

• ISA Certified Arborist certification
• Knowledgeable with Coast Live Oak trees
• Qualified Applicator License (Type B)
• Commercial landscape experience in a Account Manager capacity or higher
• Bilingual in Spanish and English
• 2 or 4-year college degree in a related field
• 3 years of strong customer service, sales and communication experience
• Sound time management and organizational skills
• Strong interpersonal verbal & written skills
• Experience in consultative sales to clients for additional services

Benefits

• Healthcare benefit program & 401K match program
• 9 paid HOLIDAYS per year with paid VACATION & SICK leave
• Company paid take home vehicle, cell phone & laptop
• Fun and fast-paced working environment with a great work-life balance
• Paid training/certification and career advancement