Treatment Coordinator

About the role

Olsen Orthodontics is seeking a Treatment Coordinator to educate new patients regarding available treatment options, work out financial arrangements, and cultivate strong relationships.

Responsibilities

• Present orthodontic treatment plans, educate patients on the plan of treatment, and overcome objections
• Understand the practice's policy on financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Prepare for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Skills

• Outgoing, approachable, and empathetic
• Proactive and adaptable
• Excellent written and verbal communication skills
• Ability to build rapport with patients
• Excellent sales skills
• Ability to talk to a person, not at a person

Requirements

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual a plus, but not required
• Ability to establish and maintain good working relationships with patients and coworkers

Benefits

• Competitive salary plus Bonus Opportunity
• Medical, dental, vision, and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

About Us

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.