Treatment Coordinator

Responsibilities

• Prepare and present treatment plan and financial estimates to patients for all prescribed treatment.
• Schedule patient treatment appointments: reschedule patients that miss their appointment and call patients that have not completed treatment.
• Partner with the rest of the team to ensure providers’ schedules are optimized.
• Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
• Assist patient with financial arrangements.
• Complete estimates on patient portion of treatment.
• Utilize outside financial partners like CareCredit.
• Handle all treatment paperwork including consent forms.
• Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
• Assist at the front desk as needed.
• Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.

Qualifications

• Highschool diploma or equivalent.
• At least two years of experience treatment planning in a dental practice.

Skills

• Computer competency.
• Organizational skills.
• Clear, concise communication.
• Ability to work in a team environment required.