Treatment Coordinator

Job Location: South Florida Oral & Maxillofacial Surgery, Royal Palm Beach, FL
Job Type: Full-time

About the role

We are looking for a Treatment Coordinator with excellent organizational and administrative skills. The ideal candidate is compassionate, discreet, and has superb time management and record-keeping abilities. This role requires a professional administrator with strong communication and interpersonal skills to contribute to the efficient day-to-day operations of our healthcare facility. Top candidates will work comfortably under pressure, multitask in a fast-paced environment, and effectively respond to patient emergencies.

Responsibilities

• Be present during comprehensive exams to understand patient treatment needs.
• When necessary, be present during re-care exams to understand patient treatment needs.
• Ensure patients understand their treatment plan.
• Handle objections to proposed treatment.
• Present case fees and financial options to patients to facilitate their decision to proceed.
• Present or co-present the treatment plan and consent.
• Educate patients regarding their dental benefits.
• Determine dental benefit eligibility, limitations, and payment estimates to facilitate financial arrangements.
• Ensure patients are up to date on their financial obligations.

Requirements

• Minimum of 3 years of experience in a dental/medical office.
• Previous experience as an Implant Treatment Coordinator required.
• Strong knowledge of dental implant procedures and terminology.
• Innovative thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with the ability to multitask.
• Strong organizational, administrative, and planning skills.
• Ability to work under pressure and react effectively to emergency situations.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and Microsoft Office skills.
• Passionate about healthcare excellence.
• Must be local and able to commute daily.
• Working on-site is essential to the function of this position.
• Must be able to stand up to 80% of the time at minimum.

Physical Requirements

• Sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding.
• May lift up to 25 lbs.

Schedule

Monday – Friday, day shift

Benefits

• 401(k) Matching
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Referral Program