Treatment Center Director - Substance Use Treatment
About the Role
BAART Programs is seeking an accountable, process-oriented, and efficient leader to oversee the operations of our Opiate Treatment Program (OTP). The Treatment Center Director will lead a diverse team of nurses, counselors, and auxiliary staff, ensuring the clinic meets the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance.
Responsibilities
- Oversee the operation and performance of the Opiate Treatment Program (OTP) clinic.
- Manage clinic operations to meet budgeted and planned results.
- Participate in interviewing, hiring, training, evaluating, managing, counseling, and terminating clinic staff.
- Provide direction to clinic personnel and communicate corporate mandates, goals, and objectives.
- Ensure compliance with regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.) and manage federal, state, and local applications, filings, licensure, permits, and approvals.
- Identify cost-saving opportunities and operational efficiencies and implement improvements.
- Assist with partnering opportunities, linkage/support agreements, and other critical relationships to drive census growth and meet regulatory requirements.
- Develop, monitor, and report on key performance indicators of clinic measures and respond accordingly.
- Collaborate closely with the OTP Medical Director, Psychiatric Consultant, OTP Compliance Manager, and QA/QI activities on compliance, performance improvement, productivity, quality patient care, customer service, operational enhancements, census growth, and continuous improvement.
- Become familiar with OTP federal and state laws, regulations, CARF/JCAHO standards, and their application.
- Maintain and update policy and procedure manuals and clinic operations manuals.
- Serve as a clinic resource and provide or arrange for training as needed.
- Maintain patient, employee, and company confidentiality.
Development Responsibilities
- Participate in community relations, education, and development activities to drive and maintain census.
- Identify and implement tactical steps to increase and retain census.
- Ensure clinic operations are prepared to handle increased census.
- Engage in political activities to maintain company connections, such as local government board meetings, MTP advisory board meetings, and ADAA meetings.
- Lead efforts to identify, hire, and train personnel with cultural diversity to meet future clinic needs based on patient demographics.
- Participate in the overall Company Performance Improvement Process.
- Familiarize yourself with standards required by the Board of Health, OSHA, and their application.
- Assist with marketing programs and literature development as requested.
- Perform other duties as assigned.
Requirements
- Multiple years of experience as an administrator of a clinical program.
- Bachelor’s degree in business administration or a related field from an accredited college or university.
- Understanding of clinic operations, with significant experience working in the field of substance abuse.
- Knowledge of HIPAA, Federal, State, and CARF standards and regulations.
- Demonstrated organizational and leadership skills with the ability to supervise and manage personnel.
- Strategic thinker capable of recommending alternative solutions, executing, and monitoring progress.
- Self-starter able to work autonomously and generate ideas and benefits for the company.
- Customer service-focused, eager, and energetic.
- Excellent interpersonal and communication skills.
- Satisfactory drug screen and criminal background check.
Benefits
- Competitive salary.
- Comprehensive benefits package, including medical, dental, vision, and 401(K).
- Generous paid time off.
- Excellent growth and development opportunities.
- Satisfying and rewarding work striving to overcome the opioid epidemic.
About Us
BAART Programs is a progressive substance abuse treatment organization committed to delivering the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each patient achieve long-term recovery and an improved quality of life.