Treatment Center Director/Program Manager

About the role

BAART Programs is seeking an accountable, process-oriented, and efficient leader to oversee the operations of our Opiate Treatment Program (OTP). The Treatment Center Director will lead a diverse team of nurses, counselors, and auxiliary staff to meet the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily clinic operations and performance.

Responsibilities

• Oversee the operation and performance of the OTP clinic, ensuring alignment with budgeted and planned results.
• Manage clinic operations, including interviewing, hiring, training, evaluating, and counseling subordinate personnel.
• Provide direction to clinic staff and communicate corporate mandates, goals, and objectives.
• Ensure compliance with regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.) and manage federal, state, and local applications, filings, licensure, permits, and approvals.
• Identify cost-saving opportunities and operational efficiencies and implement improvements.
• Develop and foster partnering opportunities, linkage/support agreements, and critical relationships to drive census growth and meet regulatory requirements.
• Monitor and report on key performance indicators, adjusting operations as needed.
• Collaborate with the OTP Medical Director, Psychiatric Consultant, OTP Compliance Manager, and QA/QI teams on compliance, performance improvement, productivity, quality patient care, customer service, and growth initiatives.
• Familiarize yourself with OTP federal and state laws, regulations, CARF/JCAHO standards, and their application.
• Maintain and update policy and procedure manuals and clinic operations manuals.
• Serve as a clinic resource and arrange for training as requested or necessary.
• Maintain patient, employee, and company confidentiality.

Development Responsibilities

• Participate in community relations, education, and development activities to drive and maintain census.
• Identify and implement tactical steps to increase and retain census, ensuring clinic operations can handle growth.
• Engage in political activities to maintain company connections, such as local government board meetings, MTP advisory board meetings, and ADAA meetings.
• Lead efforts to identify, hire, and train personnel with cultural diversity to meet future clinic needs based on patient demographics.
• Participate in the company’s Performance Improvement Process.
• Familiarize yourself with standards required by the Board of Health, OSHA, and other relevant bodies.
• Assist with marketing programs and literature development as requested.

Requirements

• Multiple years of experience as an administrator of a clinical program.
• Bachelor’s degree in business administration or a related field from an accredited college or university.
• Understanding of clinic operations, with significant experience working in the field of substance abuse.
• Familiarity with HIPAA, federal, state, and CARF standards and regulations.
• Demonstrated organizational and leadership skills, with the ability to supervise and manage personnel.
• Strategic thinker capable of recommending, executing, and monitoring alternative solutions.
• Self-starter able to work autonomously and generate ideas for company benefits.
• Customer service-focused, eager, and energetic with excellent interpersonal and communication skills.
• Satisfactory drug screen and criminal background check.

Pay

Salary ranges from $77,945.40 to $80,020.00 annually. The salary for the selected candidate will be determined based on factors such as experience, education, specialty, and training.

Benefits

• 401K match
• Medical, Dental, and Vision Insurance
• Accident Injury, Hospital Indemnity, and Critical Illness Plans
• Company-paid Short & Long Term Disability
• Company-paid Basic Life Insurance
• Paid Time Off
• Bereavement Leave
• Flexible Sick Time
• Employee Referral Program

Total compensation extends beyond the paycheck. For more details, contact BayMark Health Services.