Treatment Care Coordinator

About Us

Bright Now! Dental, supported by Smile Brands, supports over 650 affiliated dental practices across 28 states, all focused on a single mission of delivering Smiles For Everyone!®—smiles for patients, providers, employees, and community partners. Our growing portfolio includes large regional brands to uniquely branded local practices.

Schedule

7:00 AM–5:00 PM Monday–Wednesday, 7:00 AM–6:00 PM Thursday, 7:45 AM–4:00 PM Friday (hours will vary). Saturday 7:00 AM–2:00 PM (1st Saturday of the month).

Responsibilities

• Present and explain treatment plans clearly and confidently to patients.
• Review insurance benefits, financing options, and payment arrangements.
• Support case acceptance through strong communication and patient education.
• Coordinate scheduling to maximize provider efficiency and patient flow.
• Maintain follow-up systems for pending treatment and patient communication.
• Create a welcoming and positive patient experience from consultation through treatment.
• Work collaboratively with doctors, clinical staff, and front office teams.

Qualifications

• Previous dental or treatment coordinating experience required.
• Positive attitude and willingness to learn.
• Strong communication and customer service skills.
• Team-oriented mindset.
• Ability to thrive in a fast-paced environment.
• Comfortable discussing treatment plans and financial options with patients.
• Passion for creating a welcoming and comfortable patient experience.

Preferred Qualifications

• Previous experience in a dental or medical office setting.

Pay

$21–22/hour.

Benefits

Benefits are determined by employment status and hours worked and include:

• Paid time off (PTO).
• Health, dental, and vision insurance.
• Health savings account.
• Telemedicine.
• Flexible spending accounts.
• Life insurance.
• Disability insurance.
• Employee discount programs.
• Pet insurance.
• 401k plan.