Treatment Care Coordinator
Mor Smiles · Lititz, PA · 2 mo ago
On-siteOTHR$22–$26/hrFull-time
About the role
Mor Smiles is growing, and we’re looking for a high-energy, patient-focused Treatment Coordinator to join our team.
Responsibilities
- Welcome new and existing patients and create a warm, supportive experience.
- Present treatment plans clearly and confidently, including financial options, insurance benefits, and third-party financing.
- Guide patients through implant, cosmetic, and general dentistry treatment pathways.
- Owes the follow-up process: scheduling, phone calls, text follow-ups, and keeping cases moving forward.
- Work closely with the doctor and clinical team to ensure a seamless patient experience from start to finish.
- Track and report case acceptance metrics (training provided).
Requirements
- 1+ years of dental front office or treatment coordinator experience (required)
- Strong communication and case presentation skills
- Comfort discussing finances with patients
- Understanding of dental insurance basics and financing options
- Organized, self-motivated, and team-oriented
- Someone who thrives in a fast-paced, positive environment
Qualifications
- Dentrix: 1 year or another PMS
- Dental office: 1 year
- Customer service: 1 year
Skills
- Confidence in communication
- Ability to present treatment plans clearly
- Financial discussions with patients
- Understanding of dental insurance
- Organization and self-motivation
- Positive and supportive environment
Benefits
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
- Company parties
- Competitive salary
- Dental insurance
- Opportunity for advancement
- Training & development
Pay
$22.00 - $26.00 per hour
Schedule
In person