Treasury Operations Manager

When you join Sallie Mae, you become a champion for all students. We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations.

About the role

This role provides an opportunity to lead key Treasury Operations activities supporting the Treasury Operations leadership. The Treasury Operations Manager is responsible for overseeing daily cash management, funds transfer operations, correspondent bank account administration, and liquidity-related operational processes to ensure the Bank meets its financial obligations in a timely, accurate, and controlled manner.

The Manager will lead a team responsible for daily Treasury Operations activities, including funds transfers, cash positioning, bank account administration, payment processing, reconciliation support, and issue resolution with internal and external business partners. The role will also drive process improvements, automation initiatives, and operational efficiencies while maintaining a strong control environment. In addition, the Manager will support Treasury technology initiatives, including enhancements to existing systems and participation in future Treasury Management System implementations.

The Manager serves as a first line of defense leader within Treasury Operations and is responsible for ensuring procedures, controls, and documentation are maintained and executed effectively. The role requires close collaboration within Treasury and cross-functionally with Accounting, Compliance, Risk, Legal, Technology, and external banking partners to support Treasury activities within established policies, regulatory requirements, and governance standards.

This role can be located in our Salt Lake City, UT office or our Sterling, VA office. Our Sterling, VA office has a planned move to Arlington, VA in Fall 2026.

Responsibilities

• Demonstrate strong knowledge of Treasury Operations, cash management, payments, liquidity management, and bank account administration.
• Lead and develop a team while fostering a culture of accountability, collaboration, and continuous improvement.
• Execute operational processes accurately and efficiently while maintaining a strong focus on risk management and internal controls.
• Analyze financial and operational data to identify trends, resolve issues, and support decision-making.
• Manage multiple priorities in a fast-paced environment with appropriate escalation of risks and issues.
• Identify opportunities to streamline processes, strengthen controls, and leverage technology solutions and automation.
• Build effective working relationships across departments and with external banking partners.
• Support audit, regulatory, compliance, and risk management activities through effective documentation and control execution.

Requirements

• Bachelor's degree in Finance, Accounting, Economics, Business, or a related field.
• 5-10 years of Treasury Operations, cash management, banking operations, or related financial services experience.
• 2+ years of people leadership, supervisory, or team lead experience.
• Experience with cash positioning, wire transfers, bank account management, payment operations, and operational controls.
• Strong understanding of internal controls, risk management, and governance practices.
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
• Experience utilizing financial systems, general ledger platforms, databases, and reporting tools.
• Strong analytical, problem-solving, organizational, and communication skills.

Preferred Qualifications

• MBA, Master's degree, or equivalent advanced education.
• Certified Treasury Professional (CTP), CFA, CPA, or comparable professional certification.
• Experience with Treasury Management Systems (Kyriba, GTreasury, FIS Quantum, or similar).
• Experience with process automation, data analytics, SQL, Power BI, Alteryx, or similar reporting tools.
• Experience supporting audits, regulatory examinations, SOX controls, and operational risk management programs.
• Banking or financial institution Treasury experience.

Benefits

Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).

• Competitive base salaries
• Bonus incentives
• Generous PTO, Floating Holidays and 12 Federal Holidays observed
• Support for financial-well-being and retirement:
  • 401k with employer match
• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
• Employer paid short-term/long-term disability and basic life insurance
• Flexible hybrid working arrangements
• Paid parental leave and adoption reimbursement programs
• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
• Tuition Reimbursement and Family Scholarship Programs
• Career development and training opportunities