Treasury Management Sales Associate 2

Job Description

U.S. Bank is currently seeking a Treasury Management Associate (TMA) to assist Treasury Management Sales Consultants (TMSC) in revenue-generating activities and collaborate with Treasury Management Implementation to oversee the facilitation of implementing banking services for Corporate customers. Key responsibilities include:

• Aid customers with implementation documentation to ensure a smooth implementation of new banking services.
• Identify opportunities to deepen existing customer relationships by offering solutions to meet identified needs.
• Clearly understand customer needs and expectations while delivering customer service in a knowledgeable, accurate, and professional manner, dealing effectively and tactfully with customers in handling complaints, problems, and general inquiries.
• Work completed in a neat, efficient, and accurate manner.
• Plan, organize, and prioritize work to meet deadlines.
• Foster collaboration with other groups by building credibility and trust.
• May accompany TMSC on customer calls.

General Qualifications

• Bachelor's degree or equivalent work experience.
• One to three years of relevant experience, preferably in banking and/or customer service.

Preferred Skills/Experience

• Basic knowledge of treasury management products.
• Ability to identify and resolve/escalate problems with minimal guidance.
• Strong professional verbal and written communication skills.
• Strong customer service skills.
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law