Treasury Management Area Manager

About the Role

This is a key leadership position responsible for coordinating the success of the Treasury Management team for a defined region. The role focuses on driving revenue growth, sales management, team development, and ensuring the timely implementation of treasury management solutions.

Responsibilities

• Attainment of Plan related to TM P&L:
  • Work with Senior Management to establish group and individual sales goals aligned with the Affiliate financial plan.
  • Assign Treasury Management Officers (TMOs) to appropriate Relationship Managers/Teams/Groups.
  • Identify and implement new revenue opportunities using Working Capital analysis and tools.
  • Actively call on top prospects and customers with TMOs.
  • Devise and implement calling strategies to meet call quotas.
  • Access resources to generate cross-sell opportunities and price increases.
  • Review and discuss weekly reports (closed business, implementation, and pipelines) with the team and Regional Senior/Executive Management.
  • Review P&L/financials (Monthly/Quarterly) with assigned Affiliate, Regional, and Bancorp TM management.
  • Submit all requisite TM incentive pay information in coordination with Senior Management.
  • Provide marketplace feedback and recommendations to Product Development staff.
• Sales of Treasury Management Solutions:
  • Devise and execute plans to achieve revenue growth aligned with financial plans for the assigned region.
  • Assist teams in meeting departmental revenue growth goals (business service charges and deposits).
  • Demonstrate proficiency in proposing and closing TM solutions using Working Capital analysis tools.
  • Recognize and engage in creative TM solution offerings.
  • Identify and target prospects.
• Regional Sales Strategy Formation:
  • Devise, implement, drive, and monitor a sales strategy unique to the managed market area.
  • Develop and implement sales strategies for TM solutions to achieve or exceed revenue growth goals.
  • Identify prospective clients and implement unique TM solutions tailored to their industry (e.g., CPS, Dynamic Discounting, Commercial Card, Lockbox).
  • Plan and participate in industry-related meetings to build market awareness and identify opportunities.
  • Organize one client event per market per year showcasing TM solutions.
• Recruiting and Top-Grading:
  • Ensure each TMO role is staffed with knowledgeable, consultative, and dynamic individuals.
  • Conduct joint calling to assess sales skill levels and working capital analysis skills of TMOs.
  • Maintain a pipeline of TMO talent in the marketplace.
  • Ensure employees complete specified TM solution training and eLearning.
  • Encourage TMOs to obtain CTP (Certified Treasury Professional) designation.
  • Review sales results relative to P&L goals and establish training or corrective action plans as needed.
• Relationship Group Assignment:
  • Maintain strong communication with Senior Leadership and RM teams.
  • Review significant opportunities with Senior Leadership and RMs.
  • Inform RMs of new solutions and their development schedules.
  • Become familiar with the nuances of business specialty groups.
• Customer Service:
  • Ensure timely resolution of customer issues and questions.
  • Ensure TMOs engage and use appropriate service support centers.
  • Develop knowledge of internal resources for quick and accurate customer responses.
• Implementation of TM Solutions:
  • Ensure TMOs use proper account set-up documentation and execute agreements.
  • Ensure TMOs utilize appropriate pricing tools/technology.
  • Ensure TMOs communicate timelines to align with customer expectations.
  • Engage TM Implementation management to escalate or resolve implementation issues.
  • Ensure TMOs reaffirm and articulate the TM solution value to clients post-implementation.
• Supervisory Responsibilities:
  • Provide timely, candid, and constructive performance feedback to TMOs.
  • Develop TM members to their full potential and provide challenging growth opportunities.
  • Build an appropriate talent pool for bench strength and succession planning.
  • Recognize and reward team members for accomplishments and address underperformance.

Requirements

• Bachelor’s degree or equivalent required; CTP (Certified Treasury Professional) accreditation and/or MBA preferred.
• 10+ years of experience in a treasury management sales environment.
• Demonstrated knowledge of a wide array of TM solutions.
• Excellent interpersonal, networking, written, and verbal communication skills.
• Ability to prioritize and handle multiple tasks.
• Demonstrated sales and negotiating experience.
• Proficiency in Microsoft Word, PowerPoint, and Excel.
• Ability to travel and cover multiple regions/markets as needed to achieve P&L success.

Benefits

Fifth Third offers comprehensive benefits and differentiated compensation, including:

• Base salary reflective of the role’s pay grade, adjusted for skillset, experience, education, and geographic location.
• Eligibility to participate in an incentive compensation plan based on company, line of business, and individual performance.
• Extensive benefits programs supporting physical, financial, emotional, and social well-being for employees and their families. Learn more at 53.com Careers.

Pay

The base salary for this position varies within a predefined range for this pay grade across the U.S., depending on factors such as relevant skillset, experience, education, and geographic location.

Schedule

• Normal office environment with minimal exposure to dust, noise, or temperature variations.
• Extended viewing of CRT screens.
• Travel required.

Location: Charlotte, North Carolina 28202