Treasury Management Area Manager

About the Role

This is a key leadership position responsible for coordinating the success of the Treasury Management team for a defined region. The role focuses on driving revenue growth, sales management, team development, and ensuring the timely implementation of treasury management solutions.

Responsibilities

• Attainment of Plan related to TM P&L:
  • Work with Senior Management to establish group and individual sales goals aligned with the Affiliate financial plan.
  • Assign Treasury Management Officers (TMOs) to appropriate Relationship Managers/Teams/Groups.
  • Identify and implement new revenue opportunities using Working Capital analysis and tools.
  • Actively call on top prospects and customers with TMOs.
  • Devise and implement calling strategies for TMOs to meet call quotas.
  • Access resources to generate cross-sell opportunities and price increases.
  • Review and discuss weekly reports (closed business, implementation, and pipelines) with the team and Regional Senior/Executive Management.
  • Review P&L/financials (Monthly/Quarterly) with assigned Affiliate, Regional, and Bancorp TM management.
  • Submit all requisite TM incentive pay information in coordination with Senior Management.
  • Provide marketplace feedback and recommendations to Product Development staff.
• Sales of Treasury Management Solutions:
  • Devise and execute plans to achieve revenue growth aligned with overall financial plans for the assigned region.
  • Assist teams in meeting departmental revenue growth goals (business service charges and deposits).
  • Demonstrate proficiency in proposing and closing TM solutions using Working Capital analysis tools.
  • Recognize and engage in creative TM solution offerings.
  • Identify and target prospects.
• Regional Sales Strategy Formation:
  • Devise, implement, drive, and monitor a sales strategy unique to the managed market area.
  • Develop and implement unique sales strategies for TM solutions to achieve or exceed revenue growth goals.
  • Identify prospective clients and implement unique TM solutions tailored to their industry (e.g., CPS, Dynamic Discounting, Commercial Card, Lockbox).
  • Plan and participate in industry-related meetings to build market awareness and identify opportunities.
  • Organize one client event per market per year showcasing TM solutions and driving revenue.
• Recruiting and Top-Grading:
  • Ensure each TMO role is staffed with knowledgeable, consultative, and dynamic individuals.
  • Conduct joint calling to assess sales skill levels and working capital analysis skills of TMOs.
  • Maintain a pipeline of TMO talent in the marketplace.
  • Ensure employees complete specified TM solution training and eLearning.
  • Encourage TMOs to obtain CTP (Certified Treasury Professional) designation.
  • Review sales results relative to P&L goals and establish training or corrective action plans as needed.
• Relationship Group Assignment:
  • Maintain strong communication with Senior Leadership and RM teams.
  • Review significant opportunities with Senior Leadership and RMs.
  • Inform RMs of new solutions and their development schedules.
  • Become familiar with the nuances of business specialty groups.
• Customer Service:
  • Ensure timely resolution of customer issues and questions.
  • Ensure TMOs engage and use appropriate service support centers.
  • Develop knowledge of internal resources for quick and accurate customer responses.
• Implementation of TM Solutions:
  • Ensure TMOs use proper account set-up documentation and execute agreements.
  • Ensure TMOs utilize appropriate pricing tools/technology to submit pricing.
  • Ensure TMOs understand and communicate timelines to align with customer expectations.
  • Engage TM Implementation management to escalate or resolve implementation issues.
  • Ensure TMOs reaffirm and articulate the TM solution value to clients post-implementation.
• Supervisory Responsibilities:
  • Provide timely, candid, and constructive performance feedback to TMOs.
  • Develop team members to their full potential and provide challenging growth opportunities.
  • Build an appropriate talent pool to ensure adequate bench strength and succession planning.
  • Recognize and reward team members for accomplishments and address underperformance.

Requirements

• Bachelor’s degree or equivalent required; CTP (Certified Treasury Professional) accreditation and/or MBA preferred.
• 10+ years of experience in a treasury management sales environment.
• Demonstrated knowledge of a wide array of TM solutions.
• Excellent interpersonal, networking, written, and verbal communication skills.
• Ability to prioritize and handle multiple tasks.
• Demonstrated sales and negotiating experience.
• Proficiency in Microsoft Word, PowerPoint, and Excel.
• Ability to travel and cover multiple regions/markets as needed to achieve P&L success.

Benefits

Fifth Third offers comprehensive benefits and differentiated compensation, including:

• Base salary reflective of the range for this pay grade, adjusted for role, skillset, experience, education, and geographic location.
• Eligibility to participate in an incentive compensation plan based on company, line of business, and individual performance.
• Extensive benefits programs supporting physical, financial, emotional, and social well-being for employees and their families. Learn more at 53.com Careers.

Pay

The base salary for this position varies based on factors such as role, relevant skillset, experience, education, and geographic location. This role is also eligible for incentive compensation based on performance.

Schedule

Normal office environment with extended CRT screen viewing. Travel is required to cover multiple regions/markets as needed.

Location: Charlotte, North Carolina 28202