Treasury Management - ACH Coordinator (Hybrid)

Key Responsibilities

• Serve as the central coordinator for all ACH onboarding requests (Credit and Debit) and periodic ACH Facility maintenance and monitoring.
• Partner with Relationship Manager, Treasury Management Sales Officer, and Underwriting to review ACH Facility documentation for accuracy.
• Provide Management reporting on ACH trends, risks, and operations processes improvement.
• Execute various ACH Facility instructions, including, but not limited to: Implementation (15%), Annual Review (15%), Manage and track annual ACH exposure reviews for all active clients (15%), Periodic Renewal and Extensions (15%), Ensure renewals are completed within regulatory and internal SLA timeframes (15%), Maintenance/Modifications (5%), Customer Training (20%), Participate in ACH audits and internal risk reviews, providing full documentation and tracking (20%).
• Provide additional support for the Treasury Management Implementations Team as needed (30%).

Minimum Qualifications

• A high school diploma or GED required. An associate’s degree or higher preferred.
• AAP Certification preferred.
• Minimum 3-5 years of experience in Treasury Management, ACH Operations, or Commercial Banking Operations and/or Commercial Banking Support.
• Advanced understanding of ACH Origination, Returns, and Risk Controls.
• Strong knowledge of NACHA, FFIEC, OCC, and internal risk frameworks.
• Excellent communication and stakeholder management skills.
• Able to manage multiple concurrent requests and meet strict deadlines.
• A high attention to detail and documentation discipline.
• Experience working with ACH systems.
• Familiarity with credit risk assessment and exposure management.