Traveling Workforce Development Trainer

About the role

As a leading property manager of single-family rental homes nationwide, Progress Residential takes pride in creating an enjoyable living experience for residents and an empowering, people-first culture for team members — recognized two years in a row as a certified Great Place to Work®. The Workforce Development Trainer delivers Progress Residential University’s Technical Skills Academy and other development programs for front-line employees, ensuring the workforce has the knowledge, skills, and competency to meet current and future business needs.

Responsibilities

• Facilitate skill-based curriculums to support the growth and development of front-line trade employees.
• Provide subject matter expertise in the development of training content aligned with training best practices.
• Develop strong relationships with Service Managers and market leaders to understand specific business learning needs.
• Evaluate current training programs and skills throughout the front-line population and suggest modifications that enhance learner performance, learning experience, and skills advancement.
• Test various learning technologies and solutions to improve learning engagement, talent development, retention, and behavior change.
• Gather learning data and analyze and communicate training effectiveness and impact.

Requirements

• 6+ years’ experience in general trades, HVAC, construction, and maintenance.
• Knowledge of adult learning theories and learning and development best practices.
• Experience implementing instructional materials in a variety of media preferred.
• Flexibility to deliver training in multiple formats: classroom, virtual, on-the-job, synchronous, asynchronous, etc.
• Ability to describe technical concepts in an easily understandable, digestible, and relatable way.
• Technical aptitude and demonstrated experience leveraging learning technologies and tools that integrate with and support learning activities.
• Experience demonstrating the effectiveness of learning solutions through measurement, analysis, and reporting required.
• Effective communication and presentation skills with proficiency in MS Office, Canva, and other technologies.
• Energy, enthusiasm, and initiative to create innovative programs and drive national outcomes, balancing multiple priorities in a fast-paced environment.

Pay

Competitive compensation including performance-based bonuses that reward contributions.

Schedule

Frequent travel required, estimated at 50%–75% of the time. When not traveling, the role is primarily office-based with extended periods of seated desk work.

Benefits

• Comprehensive benefits package: medical, dental, vision, parental leave, 401(k) with company match, and more.
• Generous time off: PTO based on tenure, 13 paid holidays, and 1 floating holiday.
• Ongoing learning and development: quarterly summits, town hall meetings, and continuous training for professional growth.
• A culture that celebrates collaboration, recognition, and having fun while doing important work.