Traveling Teller (40 Hours) Northern NV
About Us
Nevada State Bank, a division of Zions Bancorporation, N.A., was founded on Dec. 9, 1959 by 12 businessmen full of Nevada’s pioneering spirit. As a full-service bank, we offer a complete range of consumer, private, and business banking services. Our colleagues regularly volunteer in their communities and have been dedicated to helping make Nevada a better place to live for more than 60 years. By embracing the bank’s Core Values of extraordinary service, adaptability, teamwork, communication, development, accountability, community, and respect—we have built a culture of service and engagement.
With a strong belief in diversity, equity, and inclusion, NSB offers several colleague-led diversity forums with the intent to ensure representation and cultural sharing among our colleagues.
About the Role
We are seeking a 40-hour Teller (Client Service Associate) to join our Northern Nevada Service Staff team. Service Staff colleagues travel to various branches within a specified region surrounding a hub branch. The hub branch for this position is our West Liberty branch in Reno, NV. Branch hours are Monday through Friday.
Responsibilities
- Accurately process debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
- Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activating ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
- Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources.
- Identify and maximize cross-sell opportunities by exploring client needs.
- Perform other duties as assigned.
Requirements
- Some cashiering, customer service, balancing, or other related experience.
- Basic knowledge of math, cashiering, balancing, debits, credits, bank products, and/or banking.
- Solid balancing and customer service skills.
- Ability to cross-sell bank products based on clients' needs.
- High School diploma or equivalent.
- Valid driver's license and good driving record (driving is an essential function of this role).
Benefits
- Medical, Dental, and Vision Insurance starting on day one.
- Life and Disability Insurance.
- Paid Parental Leave and Adoption Assistance.
- Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
- Paid Training, Paid Time Off (PTO), and 13 Paid Holidays (includes Nevada Day & Family Day).
- 401(k) plan with company match and Profit Sharing.
- Competitive compensation in line with work experience.
- Mental health benefits including coaching and therapy sessions.
- Tuition Reimbursement for qualifying employees.
- Employee Ambassador preferred banking products.
Pay
$18.90 - $21.00/hour (depending on experience).