Traveling NEBB/AABC/TABB Certified HVAC Field Service Technician

About the Role

We are looking for a full-time HVAC Field Service Technician professional to join our Services team. As a small-medium sized business in the emerging energy efficiency space, we partner with some of the largest retailers, restaurants, and grocers in the world to ensure high quality and energy-efficient buildings. Our national network of engineers and technicians is unique in this field and provides a solid platform for future growth.

The ideal candidate will be able to demonstrate exceptional communication and integrity while maintaining a high level of service excellence. This role requires 100% regional or national travel (Monday-Friday).

Responsibilities

• Perform system commissioning for commercial buildings including Air/Water Balance, Indoor Air Quality (IAQ) testing, Equipment start-up, and Quality Assurance (QA) testing
• Write technical reports at project completion for submission to customer
• Provide technical support to Customers and Contractors to resolve issues rapidly and thoroughly
• Make recommendations for potential service enhancements or modifications to meet the ever-changing needs of the customer base
• Provide technical support to customers and contractors
• Any other job duties as assigned

Qualifications

• 1+ year of HVAC experience required
• Proficient in MS Office (Excel, Word, PowerPoint and Visio)
• Mechanical experience preferred
• NEBB, AABC, TABB & NBC certified is a plus
• Mechanical, electrical, and controls knowledge preferred
• Superior Customer Service Skills
• Excellent written and verbal communication skills
• High emotional intelligence, positive attitude, and a service leadership philosophy
• High attention to detail, follow-up, multi-tasking, and conflict resolution
• Able to demonstrate a high level of integrity and a penchant for high quality
• Must possess a strong work ethic and a high level of self-accountability
• Able to establish and maintain effective working relationships with co-workers, contractors, and customers
• OSHA 30 Hour training preferred
• Bilingual (Spanish speaking) would be beneficial
• Must pass a driving record check and rent cars through National/Enterprise under Company guidelines

Physical Demands

• Requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist
• Must be able to climb a minimum 30 foot ladder
• Maximum unassisted lift = 50 lbs. Average lift less than 20 lbs
• Exposed to seasonal weather based on geographic region
• Exposed to moving parts and electricity that require safety protocols
• Exposure to varied travel conditions either driving or flying

Benefits

Wellness Benefits

• Medical, Dental, Vision
• HSA, EAP, FSA, FSA Dependent Care
• Wellness program
• Life, short-term, and long-term disability company-sponsored plans

Financial Benefits

• Competitive pay based on experience
• Retention bonuses
• Employee-owned
• 401K plan with match
• Paid time off
• Paid holidays
• Bereavement, paternal leave, jury duty
• Tuition reimbursement

Perks

• 100% travel with company-provided vehicle, tools, laptop/tablet
• Paid training: classroom, online, & field
• Company credit card for travel expenses
• Paid travel & overtime
• Hotel & airfare loyalty points are yours to keep
• Achieve professional certifications (e.g., NEBB)
• Clothing stipend & cell phone/daily food allowance
• Training & retention bonuses
• Weekends off
• Independent work life
• Learn a high-demand skill set
• Practical hands-on experience with all equipment types & nearly all OEMs
• Flexible scheduling plans