Traveling Customer Service Representative and Loan Officer , Full Time

About the role

Join SC State Credit Union as a Traveling Customer Service Representative/Loan Officer. You will assist members with their financial needs, process loan applications, provide account information, and resolve inquiries. Your role involves building lasting relationships with members and ensuring compliance with regulations.

Responsibilities

• Assist members with financial needs, including processing loan applications, providing account information, and resolving inquiries.
• Tailor financial solutions to meet members' needs.
• Ensure compliance with regulations and maintain accurate records.
• Handle member transactions promptly and accurately, aiming to exceed expectations.
• Engage with members to understand their financial goals and provide personalized financial solutions.
• Contribute to a positive and efficient work environment.

Requirements

• Strong communication and interpersonal skills.
• Active listening and empathy.
• Attention to detail.
• A customer-centric mindset.
• Possession of customer service and lending experience.

Benefits

• Health, RX, Dental, and Vision insurance.
• Matching 401k and Discretionary Profit Sharing.
• Employer-paid Long Term Disability.
• Paid holidays, leave, and medical benefits.
• Medical and Dependent Care Flexible Spending Accounts.

Schedule

The position is based out of the Columbia area, with regular travel to all Columbia area locations and periodic travel to other branches including in Aiken, Orangeburg, Florence, and Charleston. Mileage is paid for out of town travel.

Pay

Details on pay are not specified in the job posting.