Traveling Contractor Field Services Team Lead
Van Meter Inc. · Urbandale, IA · 1 wk ago
OTHRFull-time
This position requires temporary relocation away from your primary residence for approximately 6-18 months at a time. Summary The Contractor Field Services Team Lead provides lasting value for our customers by facilitating the needs of the customer’s job site. This includes, but is not limited to ordering material, receiving material at jobsite, providing material coordination and agile construction practices to the jobsite. This individual is an important liaison between Van Meter sales, operations, and customers in the field. This person must have the flexibility to travel within the United States to be on assignment for months at a time. When not on assignment, this individual will work at the Central Distribution Center as a team member. This person exemplifies all safe work practices. This individual promotes our culture, our 5 P’s and our purpose to create lasting value for those we serve. Key Responsibilities & Essential Functions Adhere to all company safety policies and initiativesComplete returns for parts from the jobsiteAccurately maintain jobsite inventory and equipmentSometimes it may be necessary to complete parts and tools requests through ordering, receiving, and shipping.Conduct product, inspection, and storage at the jobsite (if applicable to jobsite rules)Work closely with Inside Sales, Purchasing and OperationsProvide customer service and support as one of the main contacts between Van Meter and customer.Occasionally it may be necessary to be an on-site resource for our customers (sit in their job trailer)Clean, stock and remove excess material from work areas (clamshells/Conex’s, etc.Deliver parts to needed areas of jobsite.Receive and distribute deliveries as needed and as allowed on the job site.Keep Connex and laydown yard clean and orderly.General jobsite housekeepingResponsibly manage expenses associated with travel and working in the field.Process and prepare orders in an efficient and accurate manner.Label, verify and ships all outgoing commodity ordersMaintain inventory integrity through uses of cycle count, and R/DClean, maintain and 5S warehouse, office, and break trailers.General help with crew members when needed.Be a resource for other LCC’s to help promote their growth and development.Help with quoting, order entry, order processing and keeping the customer updated on backordered material. Requirements Critical Success Factors: Ability to work collaboratively with all areas of the job siteAbility to learn, grow, and adapt to changeAbility to effectively communicate with outside vendors and customersExecute duties with the highest regard for safety, continuous improvement, and cost reductionAbility to successfully work independently and in a team environmentStrong work ethic with a positive attitudeWillingness to give and receive constructive feedbackExcellent communication skillsStrong problem-solving abilityAbility to analyze workload and establish priorities with time sensitive deadlinesSelf-motivatedDependableDetail orientatedAbility to stay on taskDrive for continuous improvementAdvocate for Van Meter Job Requirements/Specifications High school diploma or GED requiredAbility to travel within the United States to be on assignment for months at a timePrevious customer service experience requiredPrevious distribution center experience preferredAbility to lift 70 lbs. on a consistent basisAbility to operate lift truck equipmentAbility to work an extended shift to complete work tasks as neededAbility to stand and walk for long periods of timeDemonstrated computer skillsKnowledge of Eclipse preferredKnowledge of handheld RF scanner is a plusForklift operating experience requiredDeployment to jobsites throughout the United States for extended periods of timeMinimum 3 year commitment required Work Environment & Physical Demands Consistently Standing, Walking, Lifting, work indoors, works outdoorsFrequently works alone with others, cold, heat, temperature changes, carrying, Pushing, Bending at the waist, twisting at upper body, vision acuity-near, vision acuity-far, depth perception, Field of vision, vision adjustment, color visionOccasionally Crawling, customer contact, wet, vibration, confined area, high places, fumes, odors, dusts, mists, gases, and poor ventilationSometimes Sitting, Climbing, Balancing, Kneeling, Crouching, Talking, Hearing, Driving, Works alone, non-standard shift work, extended day, humid, noise, works outdoors, mechanical hazards The above statements are intended to describe the general nature and level of work being performed by an incumbent. They are not intended to be an exhaustive list of activities, duties or responsibilities. Incumbent may be asked to perform other duties as required. Equal Opportunity Employer, including Veterans and Individuals with Disabilities Several factors are considered in making compensation decisions at Van Meter; including but not limited to education, skill sets, work experience and training, and other business and organizational needs. Please note that compensation may be below the lower end of the range when the minimum requirements of the role are not met and the higher end is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role. Van Meter offers a comprehensive benefits package, including medical, dental, and vision insurance, pet insurance, company paid life and disability insurance, paid time off including holidays, 401(k) with company match and an Employee Stock Ownership Plan.