Traveler Support Center Specialist

The Travel Support Center (TSC) Specialist position within our Corpay Lodging division requires excellent communication skills, 1+ years of experience in hospitality or retail, and detail-oriented abilities. Reporting to the TSC Manager, you will manage hotel reservations, communicate with clients, and ensure accurate data entry.

Responsibilities

• Handle 80-100 inbound calls daily to meet booking goals
• Book hotel reservations with hotel representatives
• Enter reservation confirmation information into the system
• Resolve client issues and communicate effectively with all departments
• Ensure prompt and efficient service to maintain a positive reputation
• Manage call times to maximize availability
• Perform other duties as assigned

Qualifications & Skills

• Excellent written and oral communication skills
• Detail-oriented with strong teamwork and initiative
• Proficient in using Microsoft Word, Excel, and Outlook
• Experience with the internet and problem-solving in fast-paced environments

About Corpay

Corpay is a global technology organization focused on commercial payments. We provide specialized solutions for businesses to control, simplify, and secure payment processes. We are committed to fostering an inclusive workplace and supporting our diverse communities through philanthropic efforts.

Benefits & Perks

• Medical, dental, and vision benefits
• Automatic enrollment into 401(k) plan
• Virtual fitness classes
• Robust PTO offerings
• Employee discounts
• Fun company culture with contests and prizes