Travel Universal Banker

Overview

United Community Bank is looking for a full-time Travel Universal Banker. This position offers the opportunity to deliver excellent experiences for customers and prospects, providing service for both teller and platform responsibilities.

What You’ll Do

• Maintain extensive knowledge of retail bank products and services and look for opportunities to strengthen existing customer relationships and develop new relationships by understanding customers' needs while considering different perspectives.
• Promote, explain, open, and renew financial institution services such as consumer loans (excluding real-estate loans), IRAs, Certificates of Deposit, safe deposit boxes, etc.
• Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting.
• Absorb and assist customers financially by delivering loan products, ensuring packages are correct and complete to minimize exceptions.
• Perform transactions of a paying and receiving teller such as receiving checks for deposit to accounts, verifying amounts, examining checks for proper endorsement, cashing checks, and processing withdrawals; placing holds on accounts for uncollected funds, and daily balancing of cash drawer.
• Apply product and service knowledge to effectively solve customer problems.
• Absorb and assist other staff in serving customers, answering telephones, and performing other duties as necessary.

Requirements For Success

• Minimum 3 years of retail sales experience.
• Ability to work a flexible schedule and accommodate travel to different branches as needed.
• Knowledge of consumer credit structuring and lending practices.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.
• Experience with using and demonstrating digital products and self-service technologies.

Conditions of Employment

• Must be able to pass a background and credit check.
• This is a full-time non-remote position.
• FLSA Status: Non-Exempt.