Travel Property Adjuster - Field Estimating - Remote (Central or Mountain Time Zone)

About the role

Drive sales growth by engaging with interested prospective customers all while working remote. No cold calling—connect through inbound calls and proactive outbound calls with active insurance shoppers. Enjoy competitive compensation with a base salary + uncapped performance-based incentives. Sell reputable products from Allstate and our family of brands.

Responsibilities

• Provide exceptional service to our policyholders by conducting on-site inspections, investigating coverage, preparing estimates, and settling claims promptly and efficiently.
• Handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration.
• Live into Allstate’s Claims Culture by caring, empowering, and restoring customers, leading with empathy, always.
• Confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• Use phone, emails, and sometimes video chat with customers to help them through a fast, fair, and easy claims process. Incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
• Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. Incorporate tactics in handling challenging and complex situations.
• Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using sharp critical thinking skills.
• Protect the company financially by executing policies along policy agreements, and keep a clear record of your work in a claims system that you will be trained on. Ensure timely and accurate documentation is completed as you work on each claim.

Requirements

• This field position requires up to 90% travel out of town.
• A valid driver's license.
• Willingness and ability to carry a 50-pound ladder and access up to a 6/12 pitch on a one to two-story roof.
• Must reside within a reasonable distance of a major airport to support the travel requirements of this role.

Preferred Qualifications & Skills

• 2+ years of experience preparing property estimates.
• Prior experience as a Property Adjuster.
• Proficiency with estimating software, such as Xactimate.
• Strong commitment to delivering exceptional customer service.
• Ability to work independently while managing multiple priorities.
• Proactive problem-solving skills with a positive, solution-oriented mindset.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Clear, professional written and verbal communication skills.

Benefits

Comprehensive training will be provided, including 2 weeks of training in Dallas, TX, designed to help build a claims foundation and understand systems and processes. Ongoing training opportunities for continuous improvement happen regularly on the job.

Pay

Compensation offered for this role is $68,000 – $117,700 and is based on experience and qualifications.

Schedule

After training, Remote/Travel: 10 days on (include travel), 4 days off. Workdays range from 8 to 12 hours.

Notice of Licensing Requirement

As a condition of employment, your office/area will require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.

Skills

• Active Listening
• Communication
• Critical Thinking
• Customer Service
• Empathy
• Multitasking
• Time Management
• Working Independently
• Xactimate

Compensation

Compensation offered for this role is $68,000 – $117,700 and is based on experience and qualifications.