Travel Population Health Specialist

Job Summary

The Population Health Specialist is responsible for outreach to patients with gaps in chronic disease management and preventive care. This role supports health status improvement through access to services, education, wellness support, and reinforcing the patient/primary care provider relationship.

Essential Functions

• Utilizes the Medical Home model to provide targeted outreach to identified patients, including current and new patients.
• Validates gaps using EMR Systems, registries, health maintenance data, opportunity reports, payer portals, and other data sources.
• Conducts outreach activities via EMR portal messages, phone calls, and letters.
• Maintains tracking of outreach and gap closure.
• Updates EMR Systems and payer portals as necessary.
• Supports supplemental data submission processes for plans without electronic feeds.
• Collaborates with the Practice Transformation Team on quality care improvements.
• Shares findings related to gap closure, ordering process, and documentation of care with the quality team.
• Prepares reports as required.
• Collaborates with practice staff to provide additional information and coordinate practice-level phone calls.
• Performs special focused projects and audits as assigned.
• Completes scheduled eye exams at ambulatory clinics, updates portal information, and ensures practices receive results for all patients.
• Travels to ambulatory sites to investigate community resources and assist with patient needs.
• Outreaches to outside clinics and health systems for results and quality data needed for practice score improvement.
• Conducts quarterly quality measure audits to ensure practices comply with documentation requirements.

Qualifications

• High School Diploma or equivalent
• Minimum of 2 years of relevant experience
• Experience in data entry
• Completion of an accredited Medical Assistant program or equivalent of education and relevant experience preferred
• Certified Medical Assistant (CCMA) - NHA National Health career Association

About Corewell Health

About Corewell Health: As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in you. Our top-notch teams are comprised of collaborators, leaders, and innovators building on one shared mission statement - to improve health, instill humanity, and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

Current Corewell Health Team Members Only

If you are a current Corewell Health team member, please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health Commitment

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

EEO Statement

We are committed to providing equal employment opportunities to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

Diversity, Equity, and Inclusion

We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.