Travel Operations Specialist

About the Role

This is a hands-on support role at Luxury Escape by Jaclyn Vehlewald, focused on helping the team manage travel-related requests from research or inquiry through accurate documentation, coordination, and follow-up. This position supports day-to-day customer, administrative, operational, or business workflows.

Responsibilities

A typical workday may include:

• Reviewing traveler requests, booking details, destination research, supplier information, or itinerary changes.
• Keeping names, dates, confirmations, preferences, and travel documentation accurate in shared systems.
• Following up with travelers, suppliers, or internal teams when information or action is outstanding.
• Tracking open work by resolving routine questions and escalating complex booking or service issues with clear notes.

Success in this role means travelers receive timely updates, booking information stays accurate, outstanding requests are followed through, and another team member can understand the status of a trip from the record alone.

Requirements

• Strong attention to names, dates, confirmations, and customer preferences.
• Clear customer communication and dependable follow-up.
• Confidence researching and organizing information across web-based tools.
• Ability to manage several requests without losing track of outstanding details.
• Comfort applying these habits to travel operations rather than treating the work as generic administrative support.

Pay

Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.

Schedule

Full-time. 100% remote within the United States.