Jobs · Customer Service

Travel Operations Coordinator

Dinamic AS Group · Columbus, OH · 6 days ago
RemoteRemoteCustomer Service$56k–$65k/yrFull-time

Dinamic AS Group is looking for a Travel Operations Coordinator to join work across premium travel planning, private travel experiences, flight and hotel coordination, client service, and travel communications. This full-time, fully remote role is available to candidates based in Columbus, Ohio.

Responsibilities

  • Maintain accurate booking, itinerary, supplier, traveler, schedule, or service records.
  • Coordinate confirmations, changes, accommodations, transportation, activities, ticketing, or other travel components.
  • Track deadlines, pending confirmations, traveler requirements, payments, and operational exceptions that need follow-up.
  • Communicate clearly with travelers, suppliers, partners, or internal teams when information changes or additional action is required.
  • Resolve routine booking or service issues within established procedures and escalate complex disruptions promptly.
  • Prepare trackers, manifests, service notes, confirmations, or status updates needed to keep travel work organized.

Requirements

  • Strong organization, customer-service, communication, and follow-up skills.
  • Comfort using booking, CRM, itinerary, spreadsheet, email, and document systems.
  • Ability to manage dates, confirmations, traveler details, and multiple service components accurately.
  • Clear written and verbal communication with travelers, suppliers, and internal teams.
  • Good judgment when prioritizing time-sensitive changes, disruptions, or missing information.
  • A pre-employment background check is required.

Pay

$56,000 - $64,500 per year

Employment type: Full Time
Work arrangement: 100% Remote — Columbus, Ohio
Experience level: Associate

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