Travel & On-Site Coordinator

About the Role

The Travel & On-Site Coordinator is responsible for planning, developing, and executing travel inquiries and logistics arrangements for local, domestic, and international travel. This includes arranging flights, train travel, ground transportation, and accommodations for MERC programs and other company initiatives. The role also involves providing onsite support, ensuring superior customer service, and maintaining compliance with company policies and industry regulations.

Responsibilities

• Arranges and approves travel reservations (air, hotel, and ground transportation) for customers, consultants, executives, and employees, both domestically and internationally.
• Ensures compliance with company policies in all aspects of travel processes.
• Proactively manages communications of travel arrangements and/or options with all related parties.
• Routinely conducts travel data and travel audit reports.
• Communicates with vendors regularly to ensure business needs are being met.
• Books travel for MERC programs and other travel-related projects as needed.
• Provides onsite travel support for all participants, including set up, break down, registration, and onsite travel changes.
• Represents the company professionally and upholds ethical business practices and socially responsible conduct.

Qualifications

• Bachelor’s degree or equivalent industry experience working directly with medical professionals.
• Experience booking travel as a Travel Agent or in a Corporate Travel role is preferred.
• Experience arranging travel using a web-based booking engine; knowledge of travel industry technology and international travel regulations is preferred.
• 2-3 years of full-time work experience is preferred.
• Proficiency in Microsoft Office Suite (especially Excel), Outlook, and Windows.
• Strong interpersonal skills; ability to work in a team environment and perform independently at a high level.
• Excellent oral and written professional communication skills.
• Well-organized, detail-oriented team player with proven ability to multitask effectively while adapting to changing priorities.
• General working knowledge of U.S. and world geography.
• Ability to learn and maintain knowledge of procedures, products, and activities of assigned areas.
• Advanced critical thinking and problem-solving skills.
• Ability to travel up to 30% of the time.

Physical Demands

• Required to sit; climb or balance; and stoop, kneel, crouch, or crawl.
• Regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds.
• Possess specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the capacity to adjust focus.

Our Values

Our Life Moves Us philosophy is built on four core values:

• Passionate About Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do.
• Customer Focused: We listen to our customers’ needs and respond with a sense of urgency.
• Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect.
• Driven: We pursue our mission with energy and passion. We are nimble, results-oriented, and decisive.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Globus Medical is an equal opportunity employer committed to a diverse workforce.