Jobs · Management · Iowa

Travel Director

American Cruise Lines · Davenport, IA · 3 mo ago
On-siteManagementFull-time

About the role

The role involves working on various shifts to support the shipboard operations.

Responsibilities

  • Supporting the culinary team in preparing meals for passengers and crew.
  • Assisting the hospitality staff in maintaining guest satisfaction and onboard amenities.
  • Collaborating with the engineering department to ensure the ship's systems are functioning properly.
  • Maintaining the marine environment and ensuring safety protocols are followed.
  • Engaging with entertainment staff to organize activities and events for passengers.
  • Contributing to corporate initiatives that enhance the overall cruise experience.

Requirements

  • High school diploma or equivalent.
  • Previous experience in a customer service or hospitality role is preferred.
  • Ability to work flexible hours including nights, weekends, and holidays.
  • Strong communication skills and ability to work effectively in a team setting.
  • Passion for the sea and a willingness to learn about maritime operations.

Qualifications

  • Valid driver’s license (if required for transportation).
  • First aid certification (optional but beneficial).

Skills

  • Customer service skills.
  • Teamwork and collaboration.
  • Attention to detail.
  • Problem-solving abilities.

Benefits

  • Comprehensive health insurance coverage.
  • Accommodation provided on board during work periods.
  • Flexible schedule with varying shifts.
  • Opportunities for career advancement within the company.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Shifts vary based on operational needs, typically including nights, weekends, and holidays.

Benefits

  • Comprehensive health insurance coverage.
  • Accommodation provided on board during work periods.
  • Flexible schedule with varying shifts.
  • Opportunities for career advancement within the company.

Shipboard Crew

Specific roles include Culinary, Hospitality, Engineering, Marine, and Entertainment.

Culinary

Responsible for preparing meals for passengers and crew, adhering to high standards of food quality and presentation.

Hospitality

Ensures guest satisfaction through excellent customer service and maintenance of onboard amenities.

Engineering

Oversees the operation and maintenance of shipboard systems to ensure safe and efficient sailing.

Marine

Maintains the cleanliness and safety of the ship's exterior and interior environments.

Entertainment

Organizes and conducts activities and events to enrich the cruise experience for passengers.

Corporate

Contributes to the development and implementation of corporate initiatives aimed at enhancing the overall cruise experience.

Life On Board

Provides an overview of the daily life and responsibilities of crew members aboard the ship.

Employee Spotlight

Highlights the experiences and contributions of current employees to the company.

FAQ

Answers common questions about the role, benefits, and other aspects of employment with Shipboard.

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