Travel Counselor
About the role
Our 24/7 travel department plays a vital role in Epic’s overall success. As a Travel Counselor, you will coordinate travel logistics for employees visiting our customers and provide support when travel plans don't go as expected. You’ll manage all aspects of corporate travel—including hotel reservations and air and ground transportation—for our staff of over 14,000. Travel Counselors also support our customers through some reception duties.
Location
This position is based on our campus in Verona, WI (Madison area) and requires relocation to the area. We recruit nationally and provide financial relocation assistance. You must live within 45 minutes of Epic's Campus in Verona, WI or be willing to relocate.
Responsibilities
- Coordinate travel logistics for employees visiting customers
- Provide support when travel plans change unexpectedly
- Manage all aspects of corporate travel including hotel reservations, air and ground transportation
- Support customers through reception duties
Requirements
- Available to work 2nd shift (6pm–2am) Tuesday–Saturday
- Adaptability in a fast-paced environment
- Strong communication, organization, and decision-making skills
- Ability to self-manage and creatively problem solve
- Customer-service mindset
- COVID-19 vaccination
Benefits
- Comprehensive benefits to keep you healthy and happy
- Restaurant-quality meals at low cost, prepared by culinary talent from restaurants around the country
- Four-week paid sabbatical anywhere in the world after five years
- Merit-based compensation reflecting your impact
- Annual raises and bonuses
- Stock grants giving you a stake in Epic’s success
Schedule
2nd shift, 6:00 pm–2:00 am, Tuesday through Saturday. Workweek and hourly shift differential included.
Pay
Merit-based compensation with annual raises, bonuses, and stock grants.