Travel Coordinator - International Study Programs
About the role
The Travel Coordinator manages complex travel arrangements for BYU’s international study programs, which serve more than 2,500 students across 200+ programs each year. This position independently coordinates accommodations, ground transportation, educational site visits, and other travel logistics while ensuring vendors meet BYU standards for safety, quality, cost, and compliance. The role serves as a trusted resource to faculty directors, administrators, and staff and maintains strong relationships with travel partners worldwide.
United by our common primary identity as children of God, BYU values and embraces the variety of individual characteristics, life experiences and circumstances, perspectives, talents, and gifts across the BYU community. This richness strengthens our shared efforts to create and support an environment of covenant belonging centered in Jesus Christ.
Responsibilities
- Manage complex international travel arrangements, including accommodations, ground transportation, and educational site visits
- Research, evaluate, and select travel vendors based on safety, quality, service, and cost
- Partner with faculty directors to develop travel plans that support educational objectives and program budgets
- Develop and manage program budgets and ensure compliance with university expenditure policies
- Prepare vendor agreements and coordinate required documentation, approvals, payments, refunds, and credits
- Collaborate with BYU International Security to support safe and secure international travel
- Oversee travel arrangements completed by part-time and student employees and provide training, feedback, and performance support
- Recruit, hire, and train student employees
- Develop and maintain relationships with international travel vendors and professional organizations
- Conduct site visits and participate in industry conferences and professional development
Requirements
- A firm commitment to the mission of BYU
- Two years of experience in the international travel industry, study abroad programs, or a combination of related experience
- Experience coordinating complex international travel arrangements
- Ability to develop and manage program budgets
- Strong negotiation and vendor relationship management skills
- Ability to travel independently to meet with and evaluate international vendors
- Strong intercultural communication skills
- Ability to train and manage student employees
- Strong attention to detail and ability to manage multiple complex programs and deadlines
- Members of The Church of Jesus Christ of Latter-day Saints are required to hold and be worthy to hold a current temple recommend to be hired and to remain in any position at BYU
- All employees are required to abide by the university's Honor Code and Dress & Grooming Standards
- Successful candidates are expected to support and contribute to the academic and religious missions of the university, which are aligned with the principles and doctrine of The Church of Jesus Christ of Latter-day Saints
Qualifications
- Bachelor’s degree in travel or a related field
- Six or more years of international travel experience, including arranging accommodations, transportation, and educational or sightseeing activities
- Certification as a British or European travel agent
Skills
- Strong judgment and independent decision-making skills
- Excellent planning, organization, and problem