Jobs · Customer Service · Michigan

Travel Coordinator I

United Wholesale Mortgage · Pontiac, MI · 1 mo ago
Customer ServiceFull-time

About the role

The Travel Coordinator will arrange travel for internal and external business clients by determining their travel requirements, while considering applicable schedules and costs. He/she will also be responsible for maintaining business travel records and will be expected to perform various administrative functions for the Vendor Relations team.

Responsibilities

  • Supporting UWM team members' travel needs
  • Coordinating group travel to UWM headquarters in Pontiac, MI

Requirements

  • Experience with Concur Travel Software (highly preferred)
  • Background in Travel Coordination and Hospitality Management (highly preferred)
  • Excellent customer service skills – in person and over the phone
  • High school diploma
  • Proficient in Microsoft Office Suite
  • Excellent organizational and communication skills
  • Excels in a team‑oriented environment
  • Travel agency experience (preferred but not required)
  • On‑site attendance is required

Benefits

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision, and life insurance
  • 401(k) with employer match
  • Mortgage discount and area business discounts
  • Free membership to a large, state‑of‑the‑art fitness center (exercise classes, sports leagues, basketball court)
  • Wellness area with in‑house primary‑care physician, full‑time massage therapist, and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store with healthy grab‑and‑go snacks
  • In‑house Starbucks and Dunkin indoor/outdoor café with Wi‑Fi

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