Travel Consultant III

About the Role

The Travel Consultant III is the primary point of contact for the customer and provides active travel consultation towards the business customers, including providing travel details and up-selling of related product.

Responsibilities

• Expertly use the appropriate BCD Travel tools and systems to complete requests
• Search and confirm travel reservations for the customer
• Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
• Provide travel offers and general travel advice to travelers
• Responds to requests accurately and completely
• Excellent knowledge and application of travel supplier rules
• Maintains, actively communicates and seeks expansion of current knowledge of the state of the various travel industries supported
• Provides the customer with the required industry information, such as low fares, exchange costs and penalties and visa information if required
• Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Supports BCD Travel and client driven initiatives

Qualifications

• Experience in corporate travel, business travel, or a related customer-focused travel environment
• Strong understanding of travel industry practices, policies, and booking processes
• Experience working GDS Sabre
• Flexibility to work schedules that support business and customer needs

Schedule

Mon-Fri 11:30am – 8pm ET

Pay

The salary range for candidates in applicable jurisdictions in the US for the position of Travel Consultant III is between $48,000 and $60,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Benefits

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated