Travel Consultant I
American Express Global Business Travel · Twentynine Palms, CA · 1 wk ago
Consulting$37k–$44k/yrFull-time
About the role
Join our U.S. Military and Government team specializing in seamless travel management services to our federal clients. Provide outstanding customer service to defense & government travelers before, during, and after their business trips.
Responsibilities
- Create and complete travel arrangements (air, hotel, car, rail)
- Ensure reservations are built according to client standards and preferences
- Act as a trusted advisor by offering informed and insightful recommendations that provide the best travel experience
- Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
- Raise most complex bookings to more experienced staff
- Assignments include both routine and non-routine work
Requirements
- Must be US citizen
- English fluent – written and spoken
- 2nd language a plus
- Good verbal and written communication skills
- Basic MS Office
Benefits
Comprehensive training by experienced colleagues and staying up-to-date through our social intranet.
Pay
$37,000 to $44,000 USD per year
Schedule
N/A
Qualifications
- A genuine passion for high-quality customer service
- Strong teamworking skills
- A positive, “can do” attitude
- Willingness to learn and grow
Skills
N/A
Benefits
See Benefits at a Glance for details.
Location
Twentynine Palms, California, United States