Travel Consultant

About the Role

A Travel Consultant at AAA thrives on a passion for travel and the opportunities it brings to connect history, cultures, and cuisine. This role demands a strong sales drive, organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in computer navigation, written and oral communication, and a commitment to continuous learning are essential.

Responsibilities

• Sell international and domestic travel packages, including cruises, land packages, travel itineraries, air, car, and hotel bookings.
• Share knowledge and expertise from personal experiences and/or educational study trips.
• Develop long-standing relationships with members to build referral and repeat business.
• Make tailored recommendations to exceed members' trip expectations.
• Cross-sell relevant products, such as the AAA Member Rewards Credit Card and identity theft referrals.
• Progress through evaluations in sales, customer service, administrative tasks, operations, up-selling, cross-selling, and goal achievement for potential leadership opportunities.

Requirements

• A high school diploma is required; a 2- or 4-year college degree is preferred.
• Must pass a comprehensive background check and urine sample drug screening.
• Two to five years of sales experience in a performance-driven environment, with a proven ability to meet or exceed monthly sales targets.
• Strong closing skills and consistent ownership of revenue goals.
• Computer proficiency, including navigating multiple systems and web browsers, Microsoft Office, and typing at least 30 WPM.
• Comfort with paperwork and strong organizational skills.
• Availability to work most Saturdays and some evenings to support goal achievement.

Qualifications

• Travel is your passion, not just a hobby or wish.
• Driven by sales and exceeding goals.
• Successful completion of AAA’s Travel Consultant Trainee program, which may require travel for training.

Pay

Travel Consultants start at an hourly rate of $23.50. After completing the training program and meeting sales goals, earnings average between $58,500 - $71,600 annually, with uncapped incentive opportunities.

Benefits

• Health coverage for medical, dental, and vision.
• 401(K) savings plans with company match and pension.
• Tuition assistance.
• Floating holidays and PTO for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.
• Company-sponsored IATAN cards, providing exclusive travel consultant discounts.
• Paid educational study trips for career development.
• Quarterly incentives and bonuses for achieving production tiers.
• Personal travel opportunities at discounted pricing.