Travel Consultant
About the role
A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.
Responsibilities
- Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
- Shares knowledge and expertise from personal experiences and/or education study trips
- Develops long-standing relationships with our members and builds referral and repeat business
- Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations
- Cross-sells relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals
Qualifications
- A high school diploma is required
- You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening
- We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment
Benefits
- Remarkable benefits: Health coverage for medical, dental, vision
- 401(K) saving plans with company match
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance, travel, entertainment, services and more!)
Schedule
We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training
Pay
We offer extensive training to aid you in your career development through The Auto Club University
Company
We are the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win.
Equal Opportunity Employer
All of Us!