Travel Center Store Manager

LV Petroleum is a leading operator of travel centers that provides an exceptional customer experience across its gas stations, convenience stores, and restaurants. We are seeking an enthusiastic and dedicated Store Manager to assist the General Manager in overseeing daily operations at our brand new travel center opening in Rosenberg early next week.

Responsibilities

• Assist in managing the daily operations of the store to ensure smooth and efficient processes, including opening and closing procedures, cash handling, and inventory management.
• Ensure compliance with company policies, procedures, and regulations, and maintain store cleanliness and organization for a welcoming customer environment.
• Provide exceptional customer service, resolve customer concerns, and promote a customer-focused culture to enhance the shopping experience and drive loyalty.
• Train staff on customer service best practices and encourage positive customer interactions.
• Support the recruitment, training, and development of store employees, and assist in creating employee schedules to meet business needs.
• Provide ongoing coaching and feedback to team members to foster a positive work environment.
• Assist in managing inventory levels, including ordering, receiving, and stocking merchandise, and implement inventory control measures to minimize shrinkage.
• Ensure products are displayed according to merchandising standards and optimize product availability.
• Assist in achieving store sales goals and monitor daily sales performance to recommend improvement strategies.
• Participate in promotional activities and special events to increase store visibility and sales.
• Ensure all store operations adhere to health, safety, and sanitation standards, and train staff on workplace safety practices and emergency procedures.
• Conduct regular safety inspections and address hazards promptly.
• Assist with administrative tasks, including inventory counts, scheduling, employee records, and preparing reports on store performance, sales metrics, and customer feedback.
• Execute other duties and projects as assigned by the General Manager.

Requirements

• High school diploma or equivalent; previous retail or management experience preferred.
• Strong leadership and team-building skills with the ability to motivate others.
• Excellent verbal and written communication skills.
• Ability to multitask and thrive in a fast-paced environment.
• Knowledge of inventory management and retail operations.
• Basic understanding of financial principles and operational budgeting.
• Proficient in point-of-sale (POS) systems and Microsoft Office Suite.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.

Physical Requirements

• Ability to stand for extended periods and perform physical tasks such as lifting and carrying.
• Capability to lift up to 30-50 pounds as needed.
• Willingness to perform tasks involving physical labor (e.g., stocking shelves, cleaning duties).

Benefits

• Health Care Plan (Medical, Dental & Vision).
• Retirement Plan (401k, IRA).
• Paid Time Off (Vacation, Sick & Public Holidays).