Travel Center General Manager

About the role

LV Petroleum is searching for a strong and experienced leader to drive overall success across all areas in our bustling travel center in Concordia, MO. This hands-on leadership position is responsible for daily operations, team development, and delivering a high standard of service and performance.

Responsibilities

• Oversee all day-to-day site operations including retail, fuel, and food service, ensuring everything runs efficiently and meets company standards for cleanliness, safety, and customer experience.
• Maintain the overall image of the site, including lot, pumps, restrooms, and showers.
• Lead, hire, train, and develop a full team, including managers and hourly staff, while building a culture of accountability, engagement, and low turnover.
• Work alongside your team, setting expectations and leading by example.
• Manage the financial performance of the site, including budgeting, forecasting, and understanding key drivers such as food cost, labor cost, shrink, waste, and fuel and merchandise margins.
• Make real-time adjustments to ensure the site meets or exceeds profitability goals.
• Ensure compliance with all company policies and local, state, and federal regulations, including food safety, fuel compliance, and age-restricted sales.
• Oversee inventory controls, conduct audits, and manage vendor relationships to ensure accurate deliveries, proper stock levels, and efficient operations.
• Communicate regularly with your team to align on goals, performance expectations, safety, and overall site success while identifying opportunities for improvement.

Requirements

• Bachelor's degree preferred.
• 5+ years of experience with a proven track record in Truck-Stop and QSR Operations.
• Working knowledge of Restaurant Management Systems.
• Ability to work as scheduled—50+ hours per week.
• Ability to be "on call" for store needs as they arise.
• Ability to perform all non-management activities when needed.

Benefits

• Health Care Plan (Medical, Dental & Vision).
• Retirement Plan (401k, IRA).
• Paid Time Off (Vacation, Sick & Public Holidays).

Schedule

50+ hours per week, with on-call availability for store needs.