Travel Center Assistant Manager
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. We support a growing portfolio of brands with expertise in supply chain, retail operations, logistics, technology, construction, maintenance, human resources, finance, sales, and marketing. Founded in 1958, our people-first culture and commitment to giving back remain central to our mission of fueling people and keeping North America moving.
About the role
Pilot Flying J is seeking an experienced Retail Assistant Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales, profit objectives, and customer satisfaction.
Responsibilities
- Ensure customer expectations are met
- Conduct meetings with subordinate employees
- Maintain effective vendor relationships
- Build, coach, manage, and develop teams from a staffing, interviewing, hiring, and training standpoint
- Drive sales and manage team members
- Track inventory and provide customer service
- Perform P&L analysis
Requirements
- Minimum 2-3 years of management experience in the retail, restaurant, grocery, or other service industry with responsibility for financial results
- Previous management proficiency in high-volume retail with P&L accountability
- Ability to create and maintain a customer-focused culture
- Willingness to work a flexible schedule of nights, days, weekends, and holidays
Qualifications
- Exemplify integrity and accountability at the managerial level
- Demonstrate excellent team leadership skills
Pay
Starting between $44,100.00 - $63,900.00 per year
Benefits
- Fuel Discount
- Nationwide Medical, Dental, and Vision Plan
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay