Travel Center Assistant Manager
About the role
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
Pilot Flying J is seeking an experienced Retail Assistant Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail Assistant Manager Will Also Be Ensuring that customer expectations are metConducting meetings with subordinate employeesMaintaining effective vendor relationships As a Retail Assistant Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Responsibilities
- generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction
- ensuring that customer expectations are met
- conducting meetings with subordinate employees
- maintaining effective vendor relationships
- build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint
- driving sales
- managing team members
- tracking inventory
- providing customer service
- performing P&L analysis