Travel Booking Assistant – Remote

About the role

The Travel Booking Assistant will manage customer bookings, handle inquiries, and ensure smooth operations within the travel booking system. This role requires excellent communication skills and the ability to work independently.

Responsibilities

• Manage customer bookings and inquiries through various channels
• Ensure accuracy and efficiency in booking processes
• Handle cancellations and changes to bookings
• Provide exceptional customer service
• Collaborate with other departments to resolve issues

Requirements

• At least 1 year of experience in a customer service or similar role
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite
• Excellent verbal and written communication skills
• Ability to work flexible hours, including evenings and weekends

Qualifications

• Bachelor's degree in Business Administration, Hotel Management, or related field (not required)
• Experience with travel booking systems and CRM software
• Knowledge of travel industry regulations and policies

Skills

• Customer service skills
• Problem-solving abilities
• Attention to detail
• Adaptability to changing priorities

Benefits

• Flexible remote work schedule
• Professional development opportunities
• Competitive compensation package

Pay

$50,000 - $60,000 annually

Schedule

Full-time, remote position