Travel Analyst Supervisor

About the role

About MVM, Inc. Service, Support, Success are the pillars upon which MVM’s founders built the company, and they continue to serve as MVM’s core values. Along with our uncompromising insistence on integrity and ethical business practices, these values make us the service provider of choice for our customers and the employer of choice for our dedicated team members. Working at MVM, Inc. takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others. If you can envision joining a team where you will have the opportunity to provide mission driven results; then we are looking for you!

The Travel Analyst Supervisor assists in the oversight of all aspects of the Command Center. The Travel Analyst Supervisor is responsible for the supervision of Travel Analysts assigned to different schedules. This position is responsible for ensuring established workflows, policies, procedures and protocols, and fiscal accountability are performed and enforced in Command Center. The Travel Analyst Supervisor is responsible for verifying and confirming all scheduled trips and reports are executed accurately and in a timely manner, confirming information entered in MVM’s proprietary transport system in correct and ensuring all stakeholders are notified of scheduled transports.

Responsibilities

• Implement and enforce company’s and client’s policies and procedures and ensures that changes in policies and/or procedures are communicated to the team.
• Enforce program changes as specified by the Program Manager, Deputy Program Manager and Command Center Managers and disseminate guidance to personnel.
• Ensure ongoing compliance with contract and company policies, procedures, and guidance, with applicable laws and regulations.
• Maintains a consistent level of communication with field managers and staff, the Customer, subcontractor, and stakeholders.
• Receive and review travel requests for accuracy to coordinate travel; organizes and oversees workflow to ensure all processes are implemented and followed.
• Must be able to respond to multiple travel requests in a timely manner to ensure contract compliance.
• Responsible for creating ground transportation routes and maximizing air travel to accommodate transportation requests.
• Must keep constant communication with both management and client, if applicable, to provide updates and elevate issues accordingly.
• Must review all command center emails and respond to emails in a timely manner.
• Works with Deputy Program Manager and Command Center Managers to ensure requests meet all required contract standards and policies.