Travel Agent - Traverse City, MI

Sales Growth & Business Development

Generate new sales, retain existing members and grow ACG’s overall book of business through multiple product offerings. Drive new business with competitive products and help retain The Auto Club Group’s 13+ million members.

Member Relationship Management

Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat travel bookings. Receive and champion customer concerns through to resolution.

Sales Goals & Product Expertise

Achieve assigned travel, membership, and credit card sales goals. Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services.

Travel Planning & Booking

Prepare complex and/or large-scale domestic and international travel packages. Complete reservations and advise clients regarding documentation requirements. Make necessary travel arrangements, including reservations, payment collection, and document processing.

Lead Generation & Technology Adoption

Ask for referrals and build and grow a book of client business by utilizing the AAA ACG lead system. Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives.

Required Qualifications

• High school diploma or equivalent
• 1-year business to consumer sales

Compensation & Benefits Overview

Build a rewarding sales career with the stability of base pay, performance-based earning potential, and support to grow, with additional career path. Base pay (non-exempt): Total: $31,200 base pay plus up to $10,400 in supplemental pay or commissions, whichever is greater. Uncapped earning potential: Earn unlimited commissions on travel sales, with additional commission opportunities for membership and credit card sales. Guaranteed commission payouts: We invest in your success as you build your travel sales career. Extra incentives: You may be eligible for special performance incentives from ACG and our travel partners, plus a quarterly new hire on-pace bonus.

Health & Wellness

• Medical plans with multiple coverage options, including HSA eligibility
• Prescription drug coverage
• Dental and vision benefits
• Employee Assistance Program (confidential support services)

Financial Protection & Insurance

• Company-paid basic life insurance
• Optional supplemental life insurance and dependent coverage
• Short-term and long-term disability coverage
• Critical illness, accident, and pet insurance options

Tuition Assistance

Tuition assistance (up to $5,250 annually; 80% covered by ACG).

Professional Certification Support

Opportunities for career development and advancement. Additional Perks: Complimentary AAA membership with roadside assistance and travel discounts. Adoption assistance program.