Travel Advisor Development Lead

The Advisor Development Lead plays a critical role in driving the Travel Genie advisor experience, owning day-to-day engagement while improving the systems, resources, and processes that enable advisor Development.

Responsibilities

• Owning day-to-day engagement with the Travel Genie advisor community
• Improving systems, resources, and processes to support advisor development
• Serving as a trusted partner, coach, and experience champion for the Travel Genie community
• Proactively addressing advisor needs and challenges
• Helping independent travel advisors build confidence, consistency, and income

Requirements

• Proven experience in a leadership or management role within a customer-facing organization
• Strong organizational skills and ability to manage multiple projects simultaneously
• Excellent communication and interpersonal skills, with the ability to build strong relationships with advisors
• Passion for travel and a deep understanding of the independent travel advisor ecosystem
• Experience with CRM tools and other technology platforms relevant to the travel industry

Qualifications

• Bachelor's degree in a related field or equivalent work experience
• Minimum 5 years of experience in a customer service or sales role
• Experience with travel industry software and tools

Skills

• Strategic thinking and problem-solving abilities
• Ability to influence and motivate a diverse team
• Effective written and verbal communication skills
• Ability to work independently and as part of a team

Benefits

• Competitive salary commensurate with experience
• Flexible work schedule
• Professional development opportunities
• Health insurance benefits
• Employee assistance program

Pay

Commensurate with experience

Schedule

Varies based on project needs

Benefits

• Health insurance benefits
• Employee assistance program