Transporter

About the role

This position transports patients and distributes requested items throughout the facility in accordance with department policies, procedures, and protocols. You will be joining the Clinical Care Operations (CCO) team, which manages unit staffing, bed assignment, house supervision, emergency preparedness, patient transports, dispatch, and data analysis.

As a Transporter at Banner Del E. Webb Medical Center—a 391-bed hospital recognized by U.S. News and World Report as one of Phoenix's Best Hospitals—you will play a vital role in patient safety by assisting nurses with moving and transporting patients using wheelchairs, stretchers, and other equipment in a fast-paced environment.

Responsibilities

• Transports patients safely and efficiently between departments using proper transfer techniques and infection control procedures.
• Validates patient identity based on department protocol and remains alert to changes in patient condition, promptly communicating updates to clinical staff.
• Assists with patient handling and lifting using appropriate safety equipment and procedures.
• Distributes requested items (including medications) between departments as needed, following established procedures.
• Responds to job calls in a timely manner and may use a computer system to track and update requests.
• Communicates status updates and location information to facilitate workflow, per department protocols.
• Collects, cleans, and disinfects patient care equipment and other reusable items.
• May perform supply restocking, clerical duties, or operate a golf cart for distribution services.
• May transport deceased persons to the facility morgue.
• Maintains a strong focus on customer service for staff, physicians, patients, family members, and visitors.

Requirements

• Current BLS (Basic Life Support) certification.
• Interpersonal skills for a direct patient contact environment.
• Ability to interpret verbal and written instructions and communicate effectively.
• Basic computer skills, organizational skills, problem-solving skills, and ability to function with minimal direction in a fast-paced environment.
• If required by facility, must possess a valid driver’s license and be eligible for company auto insurance coverage.
• For positions at Banner Behavioral Health Hospital: Arizona Fingerprint Clearance Card and signed Arizona Criminal History Affidavit upon hire.

Preferred Qualifications

• High school diploma/GED or equivalent working knowledge.
• Six months of previous healthcare or customer service experience.
• Knowledge of medical terminology.

Schedule

• Shift: 10:00 AM – 10:30 PM.
• Weekend rotations are required.
• Shift differentials: $1/hour weekend shift differential; 18% night shift differential when applicable.