Transportation Supervisor

Duties

• Coordinate and supervise daily activities of warehouse/driver personnel including route assignments, vehicle assignments, customer deliveries and vendor pick-ups.
• Ensure compliance with all USDOT requirements as well as those of other regulatory bodies related to vehicle use and maintenance, safe operation of vehicles, and required medical certifications.
• Train warehouse/driver personnel to required standards and complete periodic evaluations of driver performance.
• Maintain USDOT-required driver files.
• Maintain and update work and duty schedules for warehouse / driver personnel.
• Ensure that vehicles are clean and meet maintenance standards and requirements.
• Reports service issues to leasing company.
• Respond to and resolve customer complaints, including immediate problem-solving, coordinating response with appropriate sales personnel and applying corrective action and/or discipline as required.
• Train warehouse / drivers in all aspects of material handling both on and off the vehicle.
• Evaluate employee performance on an ongoing basis – including regularly scheduled road-testing -- and respond with appropriate reinforcement, coaching or correction as necessary.
• Execute all aspects of accident investigation and insurance reporting in coordination with the Operations Manager, other Company officials, or representatives of insurance interests as circumstances dictate.
• Monitor trip and dispatch logs and vehicle monitoring software for conformance with schedules and direct preparation and retention of dispatch and vehicle operations records and reports.
• Maintain mileage records for taxes and leasing company.
• Drive routes during peak times and as needed to carry out the operation’s delivery obligations.
• Conduct weekly meetings to inform staff of new procedures and other company-wide information.
• Collaborate with Operations, Product, Purchasing and Sales personnel to ensure information is accurate and comprehensive.

Qualifications

• 1+ year of relevant experience.