Transportation Supervisor

About the Role

The Transportation Supervisor oversees a team of drivers (Class A and B) delivering to Domino's Pizza stores. The supervisor is responsible for scheduling drivers, routing trucks, reviewing trip sheets for accuracy, and ensuring compliance with DOT regulations, state and local laws, and company policies and programs. This role also involves effectively and efficiently handling customer complaints and concerns, training new drivers in job duties and safety, and completing Job Safety Observations (JSO). The supervisor must be comfortable working in a diverse, fast-paced environment.

Pay and Schedule

Salary: $85k + up to a 10% Company Bonus

Shift: 4PM - 1AM Monday-Friday (Must be flexible to come in when needed)

Location: 18251 E Petroleum Dr, Baton Rouge, LA 70809, USA

Responsibilities and Duties

Leadership:

• Recruit, interview, select, and mentor new and tenured drivers
• Support driver engagement initiatives
• Monitor drivers' performance and hold accountable when performance is below expectations, using coaching and/or progressive discipline, as needed
• Complete drivers' annual performance reviews
• Review drivers' Lytx and logs and coach according to company policy
• Collaborate in drivers' onboarding and training
• Ensure safe work environment in compliance with FMCSA, OSHA, company standards, and local, state, and federal requirements
• Effectively communicate day-to-day with drivers, departments, and vendors
• Create positive environment, morale, and respect among team members
• Attend and participate in classroom or virtual Leadership & Development trainings
• Coordinate safety/team/quarterly meetings

Reporting/Budget:

• Prepare and assist with Transportation generated reports
• Monitor budget and fuel cards to ensure funds are maximized
• Participate in the development of budgets

Routing, Scheduling, Hours of Service, and Maintenance:

• Weekly schedule driver routes and re-route as necessary to ensure route coverage
• Conduct route analysis and recommend saving opportunities to Manager
• Monitor driver hours of service via onboard system
• Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (the number of observations per period are determined by the number of drivers at the SCC)
• Maintain and monitor food safety standards in compliance with company and franchisee requirements
• Perform payroll duties when necessary and review driver payroll for accuracy
• Monitor mis-deliveries and make recommendations to Manager on avoidance strategies
• Maintain driver qualification file
• Schedule truck maintenance and maintain fleet image
• Conduct accident investigations
• Coordinate deliveries and backhaul activities
• Assist the Transportation Manager with truck leasing meetings to ensure PMs are met to Domino's standard and repairs are completed in a timely manner
• Perform other duties as assigned by leadership
• As needed, if qualified, drive company vehicle or straight truck for deliveries or to leasing company for service/maintenance, and on occasion work the yard

Customer Relations:

• Answer Slice of Pie complaints and keep leadership informed of findings
• Maintain positive customer relationships
• Customer Surveys

Qualifications

• High School Diploma, some college hours, 2-year degree preferred
• 2-3 years of documented supervisory experience
• 2-3 years route scheduling experience
• Knowledge of Department of Transportation, FMCSA rules and regulations
• MS Office, SAP, Samsara, Transportation Management Systems (TMS), computers, and scanner equipment/software
• Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed
• Results-oriented with strong organizational, decision-making, and people skills
• Successfully pass a background check every third year on your anniversary date
• Commercial Driver's License Class A is preferred
• Bilingual is preferred

Physical Requirements

• Ability to stand and/or walk for extended periods of time, climb stairs, and lift to 25 lbs. frequently and 50 lbs. on occasion
• Ability to bend, twist, reach, push, and pull throughout the shift
• Ability to work in extreme temperatures (non-airconditioned warehouse), both indoors and outdoors, including refrigerated conditions [33-38]
• Ability to work in environment with exposure to loud machinery
• Must be able to work around yeast and flour

Benefits

• Paid Holidays and Vacation
• Positive work environment
• Benefits on first day of employment
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus
• Referral bonuses
• Career growth