Transportation Specialist (Houma FQHC)

About the role

The Transportation Specialist provides safe and reliable transportation for patients to and from scheduled appointments while maintaining a professional and compassionate attitude.

Responsibilities

• Communicate effectively with patients and staff
• Reports vehicle maintenance needs
• Protects confidential information
• Fulfills related services for health center patients as appropriate with respect to their confidentiality and privacy
• Absorb and unload patients in a safe manner
• Able to respond properly to medical and psychiatric emergencies
• Completes all required training at initial hire, then as required by Administration (e.g. Crisis Intervention, Mental Illness, Non-Violent Practices, Workplace Violence etc)
• Assist clients in safely boarding and exiting the vehicle (e.g. wheelchair safety)
• Maintains daily log of vehicle mileage
• Maintains patient signed release for each patient transported
• Maintains log of routine inspections of vehicle, daily, weekly and monthly
• Ensures patients arrive in a timely manner for all clinic appointments
• Communicates with clinic staff regarding emergencies, traffic, and patients unable to keep their scheduled appointment
• Performs other related duties as requested

Requirements

• High School diploma or GED
• Over 18 years of age
• Possess a valid driver’s license
• Current CPR certification
• Prior experience (preferred)
• Knowledge of Patient Centered Medical Home Model (PCMH) and team based approach to care
• Maintains awareness of potential risk to clients, staff and facilities and notifies administration as needed

Qualifications

• Maintains awareness of potential risk to clients, staff and facilities and notifies administration as needed
• Ability to relate to the public, regardless of racial, ethnic and economic status
• Conducts themselves in a manner of professionalism that is conducive to patient care in an organized and efficient manner
• Communicate effectively with clinic staff, patients and families
• Consults with facility personnel and administrative field personnel, collects and analyzes data to identify needs for the assigned special services program within the particular service area
• Maintains a clear driving record in order to be able to drive company vehicles when necessary for transportation needs of those we serve
• Notifies administration of any mechanical issues or needs with regards to the vehicle
• Maintains all receipts and data in a confidential manner
• Attends weekly and/or monthly staff meetings

Skills

• Effective communication skills
• Confidentiality and security practices
• Medical knowledge and procedures
• Emergency response and crisis intervention
• Physical assistance and mobility management
• Vehicle maintenance and inspection
• Time management and scheduling

Benefits

• Blue Cross Blue Shield health insurance
• Vision insurance
• Dental insurance
• Disability insurance
• Life insurance
• Paid time off
• 13 paid holidays per year for regular full time staff
• 403(b), and 403(b) matching

Pay

• Details about pay not specified

Schedule

• Details about schedule not specified