Transportation Specialist - Full Time - First Shift

About the Role

As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

Responsibilities

• Provide specialized wheelchair and stretcher van transportation, non‑emergency ambulance assistance, and general client support.
• Ensure proper loading, securing, and transfer of all clients.
• Follow all regulatory guidelines and safety policies 100% of the time.
• Ensure all clients, passengers, and mobility devices are properly secured at all times.
• Perform non‑emergency ambulance operations and assist ambulance attendants as needed.
• Obtain accurate directions to client locations and medical facilities.
• Meet scheduled pickup and appointment times as established.
• Maintain vehicle readiness and cleanliness in accordance with organizational standards.
• Communicate frequently and effectively with the Dispatch Center using approved communication tools, ensuring compliance with transport procedures.
• Immediately report any issues that may delay pickups or appointment times.
• Collaborate appropriately with Division management, physicians, nurses, and staff regarding transportation operations.
• Complete daily and monthly vehicle checklists.
• Report findings and recommend repairs or replacement of safety equipment and supplies to leadership team members.

Requirements

Education: High School Diploma or equivalent preferred.

Experience: Experience in the use of adaptive equipment and wheelchair lift systems, as well as providing care and support for older adults and individuals with disabilities, is preferred.

Certification & Licensure:

• Valid driver’s license.
• DOT equivalent physical examination to obtain and maintain a Medical Examiner’s Certification, plus periodic drug screening per applicable federal, state, and VH policies.
• Trauma Informed Care Training required by 8/7/2027 for employees hired on or before 6/7/2026, and within 12 months of hire for those hired after 6/7/2026.
• Suicide and Crisis Intervention Training required by 8/7/2027 for employees hired on or before 6/7/2026, and within 12 months of hire for those hired after 6/7/2026.
• Emergency Vehicle Operators Course (EVOC) required by 8/6/2026 for employees hired on or before 6/7/2026, and within 60 days of hire for those hired after 6/7/2026 (provided during orientation).
• BLS Certification (AHA Healthcare Provider) required within 60 days of hire.
• CPR required by 8/6/2026 for employees hired on or before 6/7/2026, and within 60 days of hire for those hired after 6/7/2026.
• First Aid required by 8/6/202