Transportation Specialist

Responsibilities

• Providing disposition for OS&D exceptions via email, phone, and MS teams
• Maintaining a tracker of OS&D shipments
• Filing and tracking carrier OS&D freight claims - working with outside vendors to obtain documents, pictures, and product costs
• Maintaining a list of destruction locations and procedures
• Maintaining, improving, and executing OS&D SOP
• Arranging reconsignment, returns, or replacement shipments as needed
• Requesting destruction POs and coordinating destruction with vendor and 3pl carrier
• Analyzing trends in OS&D and collaborating with Transportation, 3pl carriers, Warehouse, and customer service team members to reduce OS&D occurrences
• Partnering with Accounts Receivable to reduce overage and shortage fines from customers
• Executing return shipments in TMS and SAP - carrier assignment, rating, exception management

Qualifications

• High school diploma, GED, or equivalent experience
• Prefer 1-2 years of work experience in logistics/transportation operations
• Excellent Customer Service Skills
• Proficient in Microsoft Office Suite
• SAP and TMS experience preferred
• Excellent problem solving, critical thinking, planning, and organizing skills
• Ability to communicate with internal and external team members

Benefits

• Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)
• Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
• Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
• Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits.