Transportation Specialist

About the role

As a Transportation Specialist I you will play a key role in keeping shipments moving by partnering with carriers and internal teams to ensure materials are delivered and received safely, on time, and cost‑effectively. You will be the day‑to‑day point person for coordinating equipment, dispatching loads, monitoring service performance, and quickly resolving shipment issues so customers and plants stay on track. In this fast‑paced, highly collaborative role you will use tools such as TMS, SAP, and Salesforce to tender loads, track capacity and freight costs, and investigate service exceptions. You will also contribute to continuous‑improvement efforts, support carrier reviews with performance data, and grow your logistics skill set through training and cross‑team support.

Responsibilities

• Coordinate daily with carriers to secure equipment and support inbound and outbound shipping needs.
• Partner with customer service teams to align on shipment requirements, priorities, and timelines.
• Dispatch shipments to ensure on‑time delivery while optimizing freight costs and service performance.
• Monitor carrier performance and proactively address service issues or disruptions.
• Identify potential capacity constraints and implement solutions to mitigate transportation risks.
• Investigate and resolve shipment exceptions, including service failures and freight claims.
• Utilize TMS, SAP, and Salesforce systems to manage shipments, track performance, and maintain accurate records.
• Support carrier reviews with performance data and contribute to continuous‑improvement initiatives.

Requirements

• High School Diploma (or equivalent) required.
• Bachelor’s Degree in Logistics, Business, or related discipline preferred.
• 1–3 years of experience in transportation, supply chain, logistics, or customer service (preferred).
• Ability to work independently and manage priorities to meet established deadlines.
• Working knowledge of transportation networks and rate structures (preferred).
• Strong systems aptitude; experience with ERP, Warehouse Management, or Transportation Management systems (SAP experience a plus).
• Strong analytical skills with the ability to interpret data and identify trends or issues.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• Strong verbal and written communication skills; ability to collaborate effectively across teams.

About CertainTeed

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm’s slogan “Quality Made Certain, Satisfaction Guaranteed” inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products—including roofing, siding, fence, decking, railing, trim, insulation, drywall, and ceilings. A subsidiary of Saint‑Gobain, one of the world’s largest and oldest building‑products companies, CertainTeed employs more than 6,300 people and operates over 60 manufacturing facilities throughout the United States and Canada.

Benefits

• Health and Well‑being: Medical, prescription drug, vision, and dental insurance; Healthcare Savings Account and Flexible Spending Account options; LiveWell Wellness Program; Employee Assistance Program (EAP).
• Paid Time Off and Paid Parental Leave.
• Retirement and Protection: 401(k) with company match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan; company‑provided life insurance, AD&D, short‑term disability; voluntary employee and dependent life insurance, long‑term disability, critical illness, and accident insurance.
• Additional Benefits: Group legal and identity‑theft protection; auto and home insurance; pet insurance and discounts; backup child & elder care; PerkSpot employee discount program.