Transportation Sales Manager - Greensboro, NC

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop new customer sales
• Utilize various prospecting methods to generate new sales leads and solicit freight
• Cultivate sustainable customer relationships and encourage customer growth
• Deliver cost-effective solutions that will attract and retain customers
• Manage broker and customer service aspects of assigned shipments and/or customer accounts
• Effectively communicate with customers, carriers, and internal teams
• Support customers with pricing, operations, and payment-related issues
• Manage spot pricing and carrier negotiations
• Provide support to operations and other internal teams
• Conduct on-site customer visits as needed
• Cultivate customer growth and relationships
• Work hand in hand with transportation coordinators on brokering and provide effective feedback as needed
• Communicate effectively with customers, carriers, shippers, and team members
• Involvement in spot pricing carrier negotiations and RFP (Request for Pricing form - Proposal) RFI (Requisition for Information)

Qualifications/Skills & Abilities

• 2 years brokerage operations experience preferred
• Transportation or supply chain related experience preferred
• Business development personal training, sales knowledge, and highway service knowledge
• Apply knowledge of organization, communication, conflict resolution, and time management skills
• Use basic computer skills - Microsoft Excel, Word, PowerPoint, 10 Key, and Data Entry
• Registry Monitoring Insurance Services (RMIS) skills recommended
• Transportation Management System (TMS) skills recommended
• Ability to work with others and be a positive influence on co-workers
• Utilize professional phone and email communication skills
• Effective customer service skills and the ability to service both internal and external customers
• Ability to provide oral and written reports, business correspondence, and effective presentation of information to customers, team members, and managers
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Capable of working independently and making decisions with limited supervision